Request RMA#

If you would like to send back a unit for service, please complete the form below.
Describe your reason(s) for requesting the RMA in detail, including conversations with Technical Support so we may accurately troubleshoot your issue.


*Indicates a required field

Service & Support

MWx-AB - Aluminum Billets

MWx technology accurately measures high temperature billets where MW technology falls short. MWx pyrometer only works when looking at the side of the billet. No specific algorithm or offset is required – MWx-AB works across all alloys. Pyrometer output is set for 400-1100°F (200-600°C), but will only measure temperatures down to 575°F/300°C.